CAPSULE 002.
FAQ
FREQUENTLY ASKED QUESTIONS
Do you ship internationally?
Yes, we ship internationally. No matter where you live, we can surely ship there.
How can I track my order status?
You can track your order status by clicking on the tracking link provided in your confirmation email or SMS. If you didn’t receive a tracking link, please contact our customer service team at help@snowsnipers.com, and we’ll assist you.
What size should I order? Do you have a size chart?
Yes, we provide a detailed size chart for every product on our website. You can find it on the product page under the “Size Chart” tab. To ensure the best fit, we recommend measuring yourself and comparing the measurements to our chart.
What is your return/exchange policy?
We offer returns and exchanges within 14 days of delivery.To be eligible, items must be unworn, unused, with tags attached, and returned in the original packaging.To start a return or exchange, please email help@snowsnipers.com and include your order number.